Required Information for an Invoice
We follow the OSC Guide to Financial Operations outlines for a proper invoice, Section 12F.
OSC also has a resource available to understanding what makes an invoice complete and accurate in order to be processed in a timely manner.
Vendors should send new invoices (one invoice per email) to us electronically at [email protected]. Please make sure your invoice is a Word or PDF document.
eInvoicing
What is it?
Electronic invoicing is a paperless form of billing that allows vendors to directly enter their invoices into the Statewide Financial System (SFS).
Advantages to eInvoicing:
- 24/7 online access
- Submit electronic invoices and view their status in a real-time environment.
- Ability to create detailed reports in a few easy steps.
- Save on postage and handling costs.
- Set up your own schedule for submitting and managing your invoices.
- Access and update your information online, anytime.
How can I enroll in eInvoicing?
Before a business can submit an eInvoice, you need to:
- Create a vendor account in SFS.
- Enroll in direct deposit via the SFS Vendor Portal to receive funds via ACH processing.
SFS Vendor Portal
15-Day Prompt Payments
What is it?
A legislative amendment that requires state agencies to pay qualified small businesses within 15 days after receipt of an electronic invoice1 for goods/services, whichever is later. If payment is not made within 15 days, the qualified small business may be entitled to interest.
Am I eligible to be paid within 15 days?
You must meet all of the following criteria:
- Your primary place of business is in New York State
- You have a significant business presence in the state
- You are independently owned and operated
- You are not dominant in your field
- You employ no more than two hundred employees
How do I sign up?
You can self-certify your business directly through SFS under "Supplier Portal."
Who to Contact
If you have a specific question and you need a contact:
| Topic | Office | Phone | |
| Your bill was paid late. | BSC | [email protected] | (518) 457-4272 |
| You have questions about the SFS software. | SFS | [email protected] | (518) 457-7717 (855) 233-8363 toll-free |
| You need access to the Vendor Portal. | BSC | [email protected] | (518) 457-7717 (855) 233-8363 toll-free |
| Your payment was short of the total amount. | BSC | [email protected] | (518) 457-4272 |
| You received an overpayment from the total on your invoice. | BSC | [email protected] | (518) 457-4272 |
| You want to sign up for eInvoices. | SFS | [email protected] | (518) 457-7717 (855) 233-8363 toll-free |
| You need to know what information has to be included in an invoice. | BSC | [email protected] | (518) 457-4272 |
| You want to know when you will be paid. | BSC | [email protected] | (518) 457-4272 |
Contact the BSC Accounts Payable Team - For Vendors
For new invoices: [email protected].
Please include your invoice number, business unit, and unit ID (if applicable) to the subject line.
Vendors should send new invoices (one invoice per email) to us electronically at [email protected]. Please make sure your invoice is a Word or PDF document.
For inquiries: [email protected].
For questions on previously submitted invoices or past due invoices, please email us and include "Accounts Payable" in the subject line.
For leases: [email protected]
Still, have questions? Try the BSC Help Center where you can send a question to our support team or search a database of FAQs.