Contact the Business Services Center

CONTACT

Business Services Center

518-457-4272
1220 Washington Avenue, Building 5, Albany, NY 12226-1900

Media Inquiries

518-474-5987
36th Floor, Corning Tower, Empire State Plaza, Albany, NY 12242

Program Directory

Program Name	Phone	Address	Email	Service
Accounts Payable	518-457-4272	1220 Washington Ave. Building 5, Floor 5 Albany, NY 12226	[email protected]	Accounts payable inquiries Invoices
Accounts Receivable	518-457-4272	1220 Washington Ave. Building 5, Floor 4 Albany, NY 12226	[email protected]	Dunning letters Receipt inquiries
Benefits	518-457-4272	1220 Washington Ave. Building 5, Floor 6 Albany, NY 12226	[email protected] [email protected] [email protected]	Completed Benefit Forms Medical/Workers Comp questions, completed forms and medical documentation. All other Benefit inquires
Credit Cards	518-457-4272	1220 Washington Ave. Building 5, Floor 4 Albany, NY 12226	[email protected]	T-Cards P-Cards NET Cards
HCM Transactions	518-457-4272	1220 Washington Ave. Building 5, Floor 6 Albany, NY 12226	[email protected]	HCM transaction processing
HR Records Management	518-457-4272	1220 Washington Ave. Building 5, Floor 4 Albany, NY 12226	[email protected]	Name change Address change
Payroll	518-457-4272	1220 Washington Ave. Building 5, Floor 6 Albany, NY 12226	[email protected]	Direct deposit enrollment status Salary calculations Paycheck earnings and deductions Employment verification
Purchasing	518-457-4272	1220 Washington Ave. Building 5, Floor 5 Albany, NY 12226	[email protected]	Purchase orders Buy Desk
Time & Attendance	518-457-4272	1220 Washington Ave. Building 5, Floor 6 Albany, NY 12226	[email protected]	LATS-NY issues Holiday compensation General timesheet questions Accruals & balances
Travel & Expense	518-457-4272	1220 Washington Ave. Building 5, Floor 4 Albany, NY 12226	[email protected]	Expense report preparation & guidance Reconcile credit card charges

More Helpful Contact Information

Use NYS Payroll Online to:	Contact your agency HR office for:
Obtain direct deposit enrollment form View direct deposit account details View, print, and save your pay stub Go paperless View & update your tax withholdings View, print & save your W-2 Update your email address	Internal recruitments Promotions and transfers Probationary periods Performance evaluations Time & attendance rules and guidance Labor relations Mandatory or optional training Personal history folders (if your agency is not hosted by OGS)
Use SFS to check on:	Contact your agency finance office for:
Expense report status & payment SFS wallet charges	Approval for travel Requests for credit cards or changing limits