Error Messages
If there are any problems with your LATS-NY timesheet you will see an error message and a "caution" icon when you try to save it.
The messages are color-coded and correspond to the day on your timesheet where the error occurs.
You can click on the icon to see the exact error and once you correct it be sure to click the "save" button.
TDS Mismatch
Some agencies require Time Distribution System (TDS) codes which allow you to account for tasks you spend your time on during the day. They are custom-built for each unit and must be entered if your unit tracks them. You will find them on a tab at the top of your timesheet.
- If you do not enter TDS codes for each hour of the day that you work you will see a "TDS Mismatch" code and you won't be able to submit your timesheet until it is corrected.
- If you are unclear what TDS code you should use check with your supervisor.
- The hours listed on your TDS tab must equal the same number of hours for that day on your timesheet. So if you work a 7.5-hour day, there must be TDS codes totaling 7.5 hours.
Missing Time
If the hours on your timesheet don't add up to the percent that you are required to work you will receive a "Missing Time" error code.
You may need to add time to the sick or vacation leave boxes if you took time off during that pay period. The bottom total for each day should equal the amount of hours you are scheduled to work on that day.
Other error messages can include:
- Over Charge Error
- Comp Time Error
- Missing Time
- Incomplete Time
- Excess Time Allocated
Missing Lunch Minutes
If you are required to take lunch but did not account for it on your timesheet you will get a peach-colored warning icon and the message that you are "Missing Lunch Minutes." Once you add in time for your lunch the error code will go away.
Other Common Errors
Error Message |
Color |
Error |
Correct |
24-Hour Error | Blue | time totals over 24 hours per day | check AM and PM labels |
Comp Time Error | Lime Green | issue with comp or non-comp time earned | confirm that you entered the correct type of time earned |
Excess Time Allocated | Yellow | charges are more than the number of hours worked | check the bottom of timesheet under "Total Time" for extra time |
Workers' Comp | Red | needs a category added | contact the Benefits team to get a category added |
Incomplete Time | Pink | either "day in" or "day out" is missing | check all entries to make sure none are missing |
Other Error | White | could be several errors including switching hours | check the accuracy of all time in and time out fields |
Overcharge Error | Orange | charges to leaves are too large for that day | check accrual balances |
Contact the BSC Time & Attendance Team
Still have questions? Try the BSC Help Center where you can send a question to our support team or search a database of FAQs.
Contact us by email:
Mailing Address:
BSC Time and Attendance
1220 Washington Ave
Building 5, Floor 6
Albany, NY 12226-1900