Person at seated at a computer with a credit card she is using to complete an online transaction.

NYS Credit Cards Changing from Citibank to JP Morgan Chase

What you need to know about transitioning to the new card.

Quick Tip of the Month

Citibank State Credit Cards Will No Longer Work After October 6

If you received your JP Morgan Chase card, it should be activated by calling the number on the card.

If you have a Citibank card and have not received a new JP Morgan replacement card, please contact your credit card liaison for help applying for a new credit card from JP Morgan Chase.

More Quick Tips

OVERVIEW

New York State is beginning a transition of our current credit card provider, Citibank, to JP Morgan Chase (JPMC).

Cardholder Guidance for Agency Use

Agencies are working closely with the BSC and JPMC to establish new billing accounts and issue new credit cards for existing Citibank cardholders. Download the guidance to read more about the steps users may be required to take.

Download Guidance

JPMC Quick Reference Card

This Quick Reference Card is intended for users who are assigned a Card Holder role in PaymentNet. It explains how to perform the tasks that are typically the responsibility of cardholders, including reviewing transactions, viewing account information, viewing your statement, and customizing your user profile.

Download Guidance