

The Business Services Center provides shared services to standardize Human Resources and Finance transactions for New York State. Our efforts increase efficiencies, lower costs, and support agencies as they focus on core mission activities. Services are delivered by a highly motivated workforce committed to providing exceptional customer service.
In the 2012-13 Executive Budget, Governor Andrew Cuomo called for the establishment of a Business Services Center to increase efficiencies and effectiveness by standardizing and streamlining transactional Human Resources (HR) and Finance services that are common across agencies. The BSC was launched on September 27, 2012, and continues to evolve.
The BSC provides both HR and Finance transactional services. In HR the BSC offers Benefits Administration, Payroll, Personnel Administration, and Time & Attendance services. On the Finance side, the BSC provides Accounts Payable, Accounts Receivable, Credit Card Administration, Purchasing and Travel & Expense.
The OGS commissioner and deputy commissioner oversee all OGS program areas, including the Business Services Center. The BSC is organized into operational teams within the New York State Office of General Services:
The BSC is governed by the Customer Advisory Council, which includes members of customer agencies, to provide input into major decisions and continuous feedback about how the BSC is operating.