Person at seated at a computer with a credit card she is using to complete an online transaction.

NYS Credit Cards Changing from Citibank to JP Morgan Chase

What you need to know about transitioning to the new card.

OVERVIEW

New York State is beginning a transition of our current credit card provider, Citibank, to JP Morgan Chase (JPMC).

Cardholder Guidance for Agency Use

Agencies are working closely with the BSC and JPMC to establish new billing accounts and issue new credit cards for existing Citibank cardholders. Download the guidance to read more about the steps users may be required to take.

Download Guidance

JPMC Quick Reference Card

This Quick Reference Card is intended for users who are assigned a Card Holder role in PaymentNet. It explains how to perform the tasks that are typically the responsibility of cardholders, including reviewing transactions, viewing account information, viewing your statement, and customizing your user profile.

Download Guidance

Transition – Credit Card Acknowledgement Form

The JPMC Acknowledgement form must be completed and submitted prior to activating your card.

Complete Form

Common Questions

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Where can I find my Employee ID number?

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How do I request a replacement health insurance card?

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I am unable to log into
my LATS-NY

How to Log In

Quick Tip of the Month

For HR Service and Response

Did you know? In order to provide the quickest HR service and response:
-All HR-related questions should be sent to [email protected]
-All completed HR forms and any associated supporting documentation should be sent to [email protected]

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