Person at seated at a computer with a credit card she is using to complete an online transaction.

NYS Credit Cards Changing from Citibank to JP Morgan Chase

What you need to know about transitioning to the new card.

OVERVIEW

New York State is beginning a transition of our current credit card provider, Citibank, to JP Morgan Chase (JPMC).

Cardholder Guidance for Agency Use

Agencies are working closely with the BSC and JPMC to establish new billing accounts and issue new credit cards for existing Citibank cardholders. Download the guidance to read more about the steps users may be required to take.

Download Guidance

Transition – Credit Card Acknowledgement Form

The JPMC Acknowledgement form must be completed and submitted prior to activating your card.

Complete Form

Credit Card Transition Questions & Answers

Ask a question or find an answer about the JPMC credit card transition at the BSC Help Center.

BSC Help Center

Common Questions

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Where can I find my Employee ID number?

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How do I request a replacement health insurance card?

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my LATS-NY

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Quick Tip of the Month

Remember to Submit Your Student Verification!

Did you know? One of the most common reasons dependents 19 years or older are dropped from dental & vision coverage is because EMBLEM Health did not receive their student verification? Remember to submit your student verification each semester or whenever requested by EMBLEM Health.