Call center employees

BSC Help Center

Find answers to common questions at the BSC Help Center. Ask a question and a BSC representative will contact you.
Empire Plan
LiveHealth Online Telehealth Services

The Department of Civil Service has released information about Empire Plan Telehealth Services.

Effective today, members will have access to LiveHealth Online Telehealth services through Empire BlueCross. This benefit is available to members at no cost through December 31, 2020. To access LiveHealth Online, please visit

See the following step-by-step instructions that you can share with your employees. For additional assistance, please call 1-877-7-NYSHIP and press 2.


Visit LIVEHealth Online

Step-by-step instructions

NY Census 2020
NY Census 2020 Logo

New York State is undertaking a comprehensive effort to ensure every New Yorker is counted in the 2020 Census.

Forms & Announcements
All Forms

From travel to health insurance, quickly find the form you need. 

All Announcements

Looking for a recent or past announcement? Find them all here. 

Find your agency's LATS-NY login page.